Tax Examiners and Collectors, and Revenue Agents

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Career Profile

Tax Examiners and Collectors, and Revenue Agents

What they do

Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.

Also Called: City Tax Auditor, Collections Specialist, Revenue Agent, Revenue Collector, Revenue Officer, Revenue Specialist, Tax Collector, Tax Compliance Officer, Tax Examiner, Tax Examining Technician, City Tax Auditor, Collections Specialist, Revenue Agent, Revenue Collector, Revenue Officer, Revenue Specialist, Tax Collector, Tax Compliance Officer, Tax Examiner, Tax Examining Technician

KS Employment Data

*State data provided by O*NET & BLS
Compare State Data      Compare Metro Area Data   
$42,830
Starting Salary (2025)
$88,610
Median Salary (2025)
-1.8%
Projected Job Growth
50
KS Employment (2025)

Typical Tasks

Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
Maintain records for each case, including contacts, telephone numbers, and actions taken.
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
Send notices to taxpayers when accounts are delinquent.
Answer questions from taxpayers and assist them in completing tax forms.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Enterprising
Business based Work
Social
Working with people

What personality traits do you need to succeed?

Integrity
Attention to Detail
Dependability
Self-Control
Independence
Stress Tolerance

What key skills are needed for this job?

Active Listening
Speaking
Reading Comprehension
Critical Thinking
Mathematics
Active Learning

Expected Knowledge

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Common Activities

Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 3

Medium Preparation Needed

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • Bachelor's degree 34%
  • Associate's degree 26%
  • High school diploma 23%
  • Some college 14%
  • Master's degree 4%
  • Other 0%
Source: O*NET Education, Training & Experience data

Related Careers

Tax Preparers
Bill and Account Collectors
Accountants and Auditors
Credit Authorizers, Checkers, and Clerks

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*Data on career profiles are based on information supplied by the O*NET Program, sponsored by U.S. Department of Labor, Employment, and Training Administration.